Terms of service
Terms of Service
Welcome to Rose Linen.
By accessing our website and placing an order, you agree to the following Terms of Service. These terms are designed to ensure a secure, transparent, and enjoyable shopping experience for every customer.
Acceptance of Terms
By using the Rose Linen website, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
Product Information
At Rose Linen, we strive to present our products with the highest level of accuracy.
While we make every effort to display product colours, textures, and details as accurately as possible, slight variations may occur due to screen settings, lighting conditions, or photography.
Such variations are natural and shall not be considered product defects.
Pricing
All prices displayed on our website are in Pakistani Rupees (PKR).
Rose Linen reserves the right to modify prices, promotional offers, or product availability at any time without prior notice.
In the event of a pricing or technical error, we reserve the right to cancel the affected order and issue a full refund where applicable.
Orders
Once your order is placed, you will receive an order confirmation via email or SMS.
Please note that receiving an order confirmation does not guarantee acceptance of your order.
Rose Linen reserves the right to cancel or refuse any order due to:
Product unavailability
Payment verification issues
Incorrect pricing
Suspicious or fraudulent activity
Incomplete customer information
Shipping & Delivery
Estimated delivery timelines are provided for your convenience and may vary depending on your location, courier operations, weather conditions, or public holidays.
Rose Linen is not responsible for delays caused by third-party courier services once an order has been dispatched.
Returns & Refunds
Returns, replacements, and refunds are only accepted in accordance with our Return & Refund Policy.
We encourage all customers to review this policy before completing their purchase.
 Intellectual Property
All content available on this website—including but not limited to logos, product images, photographs, graphics, website design, text, and branding—is the exclusive property of Rose Linen.
Any reproduction, distribution, modification, or commercial use of our content without prior written permission is strictly prohibited.
 Customer Responsibilities
By placing an order, customers agree to provide accurate and complete information, including their name, delivery address, contact number, and payment details.
Rose Linen shall not be responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
 Limitation of Liability
Rose Linen shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or purchased products.
Our total liability shall never exceed the purchase price of the product in question.
 Privacy
Your privacy is important to us.
Any personal information collected through our website is handled securely and in accordance with our Privacy Policy.
Rose Linen does not sell, rent, or disclose customer information to third parties except where required to process your order or comply with applicable laws.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Contact Us
If you have any questions regarding these Terms of Service, our Customer Care team will be happy to assist you.
Email: roswlinenpk@gmail.com
Thank you for choosing Rose Linen.
We are honoured to be part of your home and remain committed to delivering exceptional quality, timeless elegance, and a shopping experience built on trust.
At Rose Linen, we believe true luxury lies in comfort, craftsmanship, and the little details that make a house feel like home. Thank you for placing your trust in us.